Innovation in the Face of Change. Virtual Visits & Audiology. Part 1 of 2.
By James Benson What started as an approach helping an audiology practice stay in business last spring, has become a beacon for expanded patient engagement and growing sales. It happened to almost everyone. Patients stopped calling, aware that ‘non-essential’ services were shut down. And, while patients were still suffering, practices were furloughing staff and struggling…