AuDacity 2022 is infused with courses custom-built by practicing audiologists and practice owners, who will deliver authentic advice and step-by-step guidance so you can immediately apply what you learn. Attendees will receive a guidebook with cheat sheets, formulas, and takeaways, and prompts to customize concepts to your specific practice or professional situation. New AuDacity ‘Ahead…
Experience is a great teacher and understanding how others manage 1-star reviews will help any business or provider be prepared when the less than stellar review strikes. Recently, we received call from a client who wanted to know if there was a way to remove a negative Google review. Quick answer? Maybe. Let’s discuss why…
If you are like most, the word “curbside” brings visions of food being delivered to your car window, maybe even on roller skates. Prior to 2019, most people would likely not have thought about the term “curbside” when discussing health care services. And as providers, most of us didn’t think that we would provide patient…
By: Daniel J. Tibbs, Au.D. Third-party administrators (TPAs) in the hearing aid industry are not new. One of the largest, TruHearing, has been around since 2003. Beck, Braun, & Abel published an article in the Hearing Review discussing managed care, their perspectives, and has a historical outline that some may appreciate that is beyond the…
Finally. A program that works for our patients and the providers. I have been in the Hearing Healthcare Industry for over 30 years. In that time, we have experienced many seemingly insurmountable obstacles that eventually were solved. The solutions to these obstacles seem to appear sooner when we, as the providers, start with the patient…
By James Benson Second of three articles. Following the implementation of a successful virtual patient management pilot, QM2 moved forward with lessons learned and developed patient engagement strategies focusing on the right patient, the right intervention, at the right time, through the RIGHT channel. “When something really great happens, what do you do? You share…
By Matt Gracey, President & CEO Things to know when you are a provider in a multispecialty practice. As we know the risks associated with audiology are pretty low compared with physicians’ and surgeons’ risks. Accordingly, the premiums for coverage are also very low and the coverage usually broad and comprehensive for the most part…
By James Benson What started as an approach helping an audiology practice stay in business last spring, has become a beacon for expanded patient engagement and growing sales. It happened to almost everyone. Patients stopped calling, aware that ‘non-essential’ services were shut down. And, while patients were still suffering, practices were furloughing staff and struggling…
Virtual visits expand clinical reach and deepen patient engagement. Well-organized virtual visit programs deepen connections with patients leading to better outcomes and revenue. Why new Virtual Visit channels are important? A well-planned virtual visit program eliminates visit barriers. No-show research and studies on patient visit patterns highlight that patients often do not call when they…
By: Stacey Long As you know by now, there are seven new Current Procedural Terminology (CPT ®) codes for auditory-evoked potentials (AEP) and vestibular-evoked myogenic potential (VEMP) services. These codes were approved by the American Medical Association (AMA) CPT Editorial Panel for implementation on January 1, 2021. Highlights: The two AEP testing codes were replaced…
By: Richard E. Gans, PhD – Founder & CEO American Institute of Balance Effective January 1st, 2021, there are three (3) new CPT codes for Ocular and Cervical VEMP. Reimbursement amounts have been determined. The codes and reimbursement amounts were due to the collaboration between AAO-HNS, ASHA, AAN and the AAA. The codes and corresponding…
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